What do I do if I don't receive my purchase?
A purchase can take up to 10 minutes to process. You must be online to receive the contents of your package. If you don't receive your goods within 24 hours, please contact us at firstname.lastname@example.org. If you've paid with Paypal, remember that you need to mark it as received.
The packages on this webstore are intangible, Virtual goods. We have a strict no-refund policy. Since you can't replace the items we have given you and we cannot ensure that you have not utilized them, we cannot grant refunds. If you are banned from the server for one reason or another, you will not receive a refund.
In the case of a chargeback, we will permanently ban you from all of our servers, including any known aliases and IP addresses. All of your packages will be removed. In some cases we will take legal or collective action against you. Attempting to bypass our no-refund policy is a serious matter that we will not take lightly.
None of the information that is given to us during the check out or log in process will be sold, exchanged, transferred, or given to any company or individual(s). All of your information is completely secure and safe: this store uses SSL technology to ensure your information, whether it be public or private, is protected.